Refund and Exchanges

Refund and Exchange Policy

At Tanveer Art Studio, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your artwork, we offer a straightforward refund and exchange policy to make your shopping experience as seamless as possible.

Refunds:

• If you are not satisfied with your purchase, you may return the artwork within [number of days] days of receipt for a full refund of the purchase price, excluding any shipping and handling fees.
• To be eligible for a refund, the artwork must be in its original condition, unused, and in its original packaging. Please include proof of purchase or order confirmation with your return.

Exchanges:

• We understand that choosing the perfect piece of art is a personal decision, and we want you to be completely satisfied with your selection. If you would like to exchange your artwork for another piece, please contact us within [number of days] days of receipt to initiate the exchange process.
• The exchanged artwork must be in its original condition, unused, and in its original packaging. Any price difference between the original artwork and the exchanged artwork will be either refunded or charged accordingly.

Damaged or Defective Items:

• In the rare event that your artwork arrives damaged or defective, please contact us immediately upon receipt. We will work swiftly to resolve the issue and provide you with a replacement or a full refund, including any shipping and handling fees.

How to Initiate a Return or Exchange:

• To initiate a return or exchange, please contact our customer service team at [contact information]. Please include your order number, the reason for the return or exchange, and any relevant details about the artwork.
• Once your return or exchange request is approved, we will provide you with further instructions on how to return the artwork.

Additional Terms and Conditions:

• Returns and exchanges are subject to approval and may be declined if the artwork does not meet the eligibility criteria outlined above.
• Shipping and handling fees are non-refundable, and customers are responsible for any return shipping costs unless the artwork is damaged or defective.
• Refunds will be processed using the original payment method within [number of days] days of receiving the returned artwork.

Contact Us:

• If you have any questions or concerns about our refund and exchange policy, please don’t hesitate to contact us at [contact information]. Our customer service team is here to assist you and ensure that your shopping experience with Tanveer Art Studio is enjoyable and hassle-free.